@php $TicketStatusDemoId='8d8e0cfd-f258-403f-9e99-b1c984a2536e'; $TicketSubTypeDemoId='33951c92-9e1d-4ceb-99b0-71bcb4b7abbd'; $TicketTypeDemoId='b0e5c84d-2eca-4b2f-9dbd-28ac7a2200e9'; $StatusNameId=$GetModuleDropdownDet[$TicketStatusDemoId]; $SubTypeNameId=$GetModuleDropdownDet[$TicketSubTypeDemoId]; $TypeNameId=$GetModuleDropdownDet[$TicketTypeDemoId]; $TypeArray=array(); $StatusArray=array(); $SubTypeArray=array(); $TypeArray=$GetDropdownLists[$TypeNameId]; $StatusArray=$GetDropdownLists[$StatusNameId]; $SubTypeArray=$GetDropdownLists[$SubTypeNameId]; echo "
";
	// print_r($TypeArray);
	// print_r($SubTypeArray);
	echo "
"; $i=0; @endphp
@foreach($ClosedTicketReportResult as $EachRecord) @php $i++; $TicketNumber=$EachRecord->TicketNumber; $TicketId=$EachRecord->TicketId; $CreatedDate=$EachRecord->CreatedDate; $DisplayCreatedDate=date('d-m-Y h:i a',strtotime("$CreatedDate")); $UpdatedBy=$EachRecord->UpdatedBy; $TicketName=$EachRecord->TicketName; $TicketType=$EachRecord->TicketType; $TicketSubType=$EachRecord->TicketSubType; $Status=$EachRecord->Status; $DisplayStatusValue=''; $DisplayTypeValue=''; $DisplaySubTypeValue=''; if(array_key_exists($Status,$StatusArray)) { $DisplayStatusValue=$StatusArray[$Status]; } if(array_key_exists($TicketType,$TypeArray)) { $DisplayTypeValue=$TypeArray[$TicketType]; } if(array_key_exists($TicketSubType,$SubTypeArray)) { $DisplaySubTypeValue=$SubTypeArray[$TicketSubType]; } $statumodifieddate=$EachRecord->statumodifieddate; $statumodifiedDate=date('d-m-Y h:i a',strtotime("$statumodifieddate")); $FirstResponseTime=$EachRecord->FirstResponseTime; $DisplayFirstResponseTime=''; if($FirstResponseTime) { $DisplayFirstResponseTime=date('d-m-Y h:i a',strtotime("$FirstResponseTime")); } // $starttimestamp = strtotime($CreatedDate); // $endtimestamp = strtotime($statumodifieddate); // $difference = abs($endtimestamp - $starttimestamp)/3600; //$hourdiff = round((strtotime($statumodifieddate) - strtotime($CreatedDate))/3600, 1); $datetime1 = new DateTime($CreatedDate); $datetime2 = new DateTime($statumodifieddate); $interval = $datetime1->diff($datetime2); $abc=$interval->format('%h')." Hr ".$interval->format('%i')." Min"; $pass_array=array("ModuleId"=>'806867ab-96a5-11eb-948a-56b1773fd56f',"RowId"=>$TicketId); $emailsBothCount=$EmailsList[$TicketId]['both']; $emailsInboundCount=$EmailsList[$TicketId]['inbound']; $emailsOutBoundCount=$EmailsList[$TicketId]['outbound']; @endphp @endforeach