@php if($ContactType==1) $heading= "Existing Contact $PhoneNumber"; else $heading= "New Caller $PhoneNumber"; @endphp @if($ContactType==2)
Please fill the Phone Number
@endif
@if($ContactType==1) @else @endif

Create New Ticket

@php $x=0; @endphp @foreach($TicketFields as $TicketField) @php $x++; $DisplayType=$TicketField->DisplayType; @endphp @switch($DisplayType) @case(1) @break @case(2) @break @case(7) @break @case(11) @case(20) @break @default @break @endswitch @endforeach

@if(count($TicketsList))
@php $x=0; @endphp @foreach($TicketsList as $Ticket) @php $x++; @endphp @endforeach
Slno Ticket Number Subject Date Created Type Description
{{$x}}} {{$Ticket->TicketNumber}} {{$Ticket->TicketName}} {{ date('Y-m-d H:is: a',strtotime($Ticket->CreatedDate))}} @php if(in_array('Type',$TicketModuleInfo['DropDownFields'])) { if(in_array($Ticket->Type,$TicketModuleInfo['DropDownValues']['Type']['Values']) ) { echo array_search($Ticket->Type, $TicketModuleInfo['DropDownValues']['Type']['Values']); } } @endphp @php echo App\Models\InboundEmail::ExtractMailBody($Ticket->Description); @endphp
@endif
@if(count($Callrecords))
@php $y=0; @endphp @foreach($Callrecords as $cr) @php $y++; @endphp @endforeach
Slno Date/Time Agent Status
{{$y}} {{date('d-m-Y H:i:s a',strtotime($cr->CreatedDate))}} @php try { $userInfo=App\Models\User::GetUserInfo($cr->CreatedBy); echo $userInfo->name; } catch(\Exception $e) { echo $e; } @endphp {{$cr->CallStatus}}
@endif