@php // echo "
"; // print_r($GetREsult); // echo ""; $GetResultNew=$GetREsult['TicketResult']; $NotRespondedArray=$GetREsult['NotRespondedArray']; $GetResultEncode=json_encode($GetREsult); $GetResultEncodeNew=base64_encode($GetResultEncode); $uniqueId = uniqid('report_'); $tableId = "DownloadUserFRTATReport_" . $uniqueId; $buttonId = "ExportButton_" . $uniqueId; @endphp
| Users | Role | Team | No.Of.Ticket Created | FR TAT Less than 1 hour | FR TAT Greater than 1 hour & Less than 2 hour | FR TAT Greater than 2 hour & Less than 4 hour | FR TAT Greater than 4 hour & Less than 6 hour | FR TAT Greater than 6 hour | Not Responded Ticket |
|---|---|---|---|---|---|---|---|---|---|
| {{$DisplayUserName}} |
@if(array_key_exists($UserId, $GetAllUserandRole))
@foreach($GetAllUserandRole[$UserId]['Role'] as $EachRoleId)
{{$GetAllRoles[$EachRoleId]}}
@endforeach @endif |
@if(array_key_exists($UserId,$GetAllUserandRole))
@foreach($GetAllUserandRole[$UserId]['Team'] as $EachTeamId)
@if(array_key_exists($EachTeamId,$GetAllTeams))
{{$GetAllTeams[$EachTeamId]}} @endif @endforeach @endif |
{{$TotalCnt}} | {{$Lessthanonehour}} ( {{$LessthanonehourPercentage}} %) | {{$GreaterthanOnehour}} ( {{$GreaterthanOnehourPercentage}} %) | {{$GreaterthanTwohour}} ( {{$GreaterthanTwohourPercentage}} %) | {{$GreaterthanFourhour}} ( {{$GreaterthanFourhourPercentage}} %) | {{$GreaterthanSixhour}} ( {{$GreaterthanSixhourPercentage}} %) | {{$NotRespondedCount}} ( {{$NotRespondedMailPercentage}} %) |