| Slno | Ticket Name | Ticket Number | Status | Created Date | Interactions | Ticket Resolved Time | Time Taken To Resolve Ticket | ||
|---|---|---|---|---|---|---|---|---|---|
| Mail Received | Mail Replied | First Response Time | |||||||
| {{$x}} | {{$ticket['TicketName']}} | {{$ticket['TicketNumber']}} | {{$ticket['Status']}} | {{date('Y-m-d H:i:s',strtotime($ticket['CreatedDate']))}} | {{$ticket['InboundCount']}} | {{$ticket['OutboundCount']}} | {{$ticket['firstResponseTime']}} | {{$ticket['ResolvedTime']}} | {{$ticket['TimeTaken']}} |