@php $file_type = "vnd.ms-excel"; $file_name= "FRTAT-UserwiseReport.xls"; header("Content-Type: application/$file_type"); header("Content-Disposition: attachment; filename=$file_name"); $GetResultNew=$ResultDataArray->TicketResult; $NotRespondedArray=$ResultDataArray->NotRespondedArray; @endphp @foreach($GetResultNew as $Date=>$RecordDetails) @php $TempTotal=0; $TicketDetails=$RecordDetails[0]; $TotalCnt=$TicketDetails->TotalCnt; $Lessthanonehour=$TicketDetails->Lessthanonehour; $LessthanonehourPercentage=(($Lessthanonehour*100)/$TotalCnt); $LessthanonehourPercentage=round($LessthanonehourPercentage,2); $TotalAssignUser=$TicketDetails->TotalAssignUser; $GreaterthanOnehour=$TicketDetails->GreaterthanOnehour; $GreaterthanOnehourPercentage=(($GreaterthanOnehour*100)/$TotalCnt); $GreaterthanOnehourPercentage=round($GreaterthanOnehourPercentage,2); $GreaterthanTwohour=$TicketDetails->GreaterthanTwohour; $GreaterthanTwohourPercentage=(($GreaterthanTwohour*100)/$TotalCnt); $GreaterthanTwohourPercentage=round($GreaterthanTwohourPercentage,2); $GreaterthanFourhour=$TicketDetails->GreaterthanFourhour; $GreaterthanFourhourPercentage=(($GreaterthanFourhour*100)/$TotalCnt); $GreaterthanFourhourPercentage=round($GreaterthanFourhourPercentage,2); $GreaterthanSixhour=$TicketDetails->GreaterthanSixhour; $GreaterthanSixhourPercentage=(($GreaterthanSixhour*100)/$TotalCnt); $GreaterthanSixhourPercentage=round($GreaterthanSixhourPercentage,2); $NotRespondedArrayNew=$NotRespondedArray->$Date; $NotRespondedMail=$NotRespondedArrayNew[0]->NotRespondedCount; $NotRespondedMailPercentage=(($NotRespondedMail*100)/$TotalCnt); $NotRespondedMailPercentage=round($NotRespondedMailPercentage,2); $DisplayDate=date('d-M-y',strtotime($Date)); @endphp @endforeach
Date No.Of.Ticket Created No.Of.Ticket to Assigned FR TAT Less than 1 hour FR TAT Greater than 1 hour & Less than 2 hour FR TAT Greater than 2 hour & Less than 4 hour FR TAT Greater than 4 hour & Less than 6 hour FR TAT Greater than 6 hour Not Responded Ticket
{{$DisplayDate}} {{$TotalCnt}} {{$TotalAssignUser}} {{$Lessthanonehour}} ( {{$LessthanonehourPercentage}} %) {{$GreaterthanOnehour}} ( {{$GreaterthanOnehourPercentage}} %) {{$GreaterthanTwohour}} ( {{$GreaterthanTwohourPercentage}} %) {{$GreaterthanFourhour}} ( {{$GreaterthanFourhourPercentage}} %) {{$GreaterthanSixhour}} ( {{$GreaterthanSixhourPercentage}} %) {{$NotRespondedMail}} ( {{$NotRespondedMailPercentage}} %)