@props(['gettasknticketdetail','ticketstatus','a','issueclassificationdd', 'supportclassification']) @php echo "
"; //print_r($gettasknticketdetail); //print_r($ticketstatus); echo ""; $ModuleId="806867ab-96a5-11eb-948a-56b1773fd56f"; @endphp
| Sl no | Ticket TicketNumber | Ticket Name | Created Date | First Response Date | FR TAT | Updated Date | Status | Assigned User | Issue Classification | Support Classification | SDR | ClosedDateTime | TicketClosedBy | TotalTimeTaken | Edit |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| {{$a}} | {{$EachRecord->TicketNumber}} | {{$EachRecord->TicketName}} | @php $DisplayCreatedDate=""; if($EachRecord->CreatedDate) { $CreatedDate=$EachRecord->CreatedDate; $DisplayCreatedDate=date('d-m-Y h:i a',strtotime("$CreatedDate")); } $DisplayUpdatedDate=""; if($EachRecord->UpdatedDate) { $UpdatedDate=$EachRecord->UpdatedDate; $DisplayUpdatedDate=date('d-m-Y h:i a',strtotime("$UpdatedDate")); } $DisplayFirstResponseTime=""; if($EachRecord->FirstResponseTime) { $FirstResponseTime=$EachRecord->FirstResponseTime; $DisplayFirstResponseTime=date('d-m-Y h:i a',strtotime("$FirstResponseTime")); } $DisplayFRTAT=""; if($EachRecord->FRTAT) { $FRTAT=$EachRecord->FRTAT; $FRTATExplode=explode(':',$FRTAT); $DisplayFRTAT=$FRTATExplode[0]." hours ".$FRTATExplode[1]." Min"; } @endphp{{$DisplayCreatedDate}} | {{$DisplayFirstResponseTime}} | {{$DisplayFRTAT}} | {{$DisplayUpdatedDate}} | @php if(array_key_exists($EachRecord->Status,$ticketstatus)) { echo $ticketstatus[$EachRecord->Status]; } @endphp | {{$EachRecord->name}} | @php if(array_key_exists($EachRecord->IssueClassification,$issueclassificationdd)) { echo $issueclassificationdd[$EachRecord->IssueClassification]; } @endphp | @php if(array_key_exists($EachRecord->supportclassify,$supportclassification)) { echo $supportclassification[$EachRecord->supportclassify]; } @endphp | @if($EachRecord->SDR==1725) YES @endif | {{$EachRecord->ClosedDateTime}} | {{$EachRecord->TicketClosedBy}} | {{$EachRecord->TotalTimeTaken}} |